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Help!!!!
Smenges89
Member
‎04-08-2020 08:52 PM

My sons iPhone keeps getting a text from his number stating “you were unable to receive a text message due to device restrictions or insufficient funds” any time I try to send him the link to re-pair our phones thru the smart family app? I seen a lot of other post about this but does anyone have the solution?!?  

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Correct Answer!
Re: Help!!!!
vzw_customer_support
Customer Support
‎04-11-2020 08:19 AM

It is important that you are able to text your son, Smenges. Are you both on the same account? Is his line on the Just Kids plan? PeterP_VZW

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