We live at Jackson lake, in Butts county Georgia. Seems like starting July 1st almost aways any time of day we have little to no service on our iphones. Why verizion states no issues with towers, and only answer is sorry. Have been a verizion customer for over 10 years.
10 years of loyalty is amazing and we definitely say Thank You. You deserve exceptional service at all times. Sorry to hear that this is not happening in your area and we want to help resolve your issue. Does this issue happen indoors only? Is the issue only with iPhones in this location?
This occurs inside and out, front of house and back of house. Never get more than 1 bar, 90 percent of time no service. My phone and my wifes.
Thanks for the details, this information was helpful. Let's review your account for more details. I am going to send you a private message for an account review.
What would you want them to say? Someone most likely living in a completely different state who handles billing can't do anything about your service.
If the towers check fine and you are getting poor service, try a network extender.