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How exactly does insurance work for an iphone on my daily network?
ANGGIELOPZ
Member

My sister and husband have been in my family group since  2014. Since then we have bought 7 phones. (Oddly enough my husband's Motorola Droid Maxx is still in perfect condition!!) 

 

I have insurance on my sisters iphone 7 and my iphone 8. Her phone is not working even though I bought anew charge cord.

I don't know if she took it in but I live in Arkansas and she lives in California. A what can we do to make it easier for her to get a new phone? She is an administrator on the account but always lets me handle everything regarding her phone.

 

Thanx in advance

 

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Re: How exactly does insurance work for an iphone on my daily network?
ANGGIELOPZ
Member

How much extra money do I have to pay to asssurion? I dealt with them  when my new Phillips flatscreen started cutting off.  It was not easy  getting a replacement

 

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Re: How exactly does insurance work for an iphone on my daily network?
vzw_customer_support
Customer Support

I am sorry to hear that your phone is possibly damaged, anggielopz. I know I have been in your shoes before. I would love to help. I have filed insurance claims in the past and it was very easy. I do want to clarify a few things first. Can you tell me more on what is going on with your device? I want to make sure that it is not a warranty issue. Please tell me more.  AmberF_VZW

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