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I have no sound on my incoming calls
LFox1012
Member

I cannot get my ringer for sound on incoming calls turned on am I missing something on the Apple7, use to Samsung Galaxy?

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Re: I have no sound on my incoming calls
Ann154
Expert
Expert

Is the silent switch on? It is the toggle above the volume buttons.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I have no sound on my incoming calls
vzw_customer_support
Customer Support

It's frustrating when your device not ringing as it suppose to when a call comes in, Lfox1012. Let me help to get your device fixed. Are you using a blue tooth device? Have you checked if the "do not disturb" has not been enabled on your device? Please double check with using this link to help http://vz.to/2dAbj2o  .

Thank You,

EdwinW_VZW

Follow us on Twitter @VZWSupport

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