Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Infinite Loop of ReStart
LeftCoastRef
Member

My brand new (activated wednesday, its now friday) is stuck in an infinite resetting loop.  The apple logo appears, screen then goes black, then the logo appears, then goes black.  I tried soft reset but won't go.   Then got it to the iTunes screen and then restarted and nothing.

Labels (1)
0 Likes
Re: Infinite Loop of ReStart
vzw_customer_support
Customer Support

We're so sorry to hear that youre having issues with your new phone. I'm curious do you notice any sort of physical damage on the device? Please click the link provided to check for any damages on your device.http://spr.ly/6582D8wlI

 

 

 

JoelD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Re: Infinite Loop of ReStart
stef7
Sr. Member
0 Likes