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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Iphone 7 + camera goes black

The outward facing camera on my iphone 7+ doesn't work.  I only have a black screen.  (Forward facing camera works fine).  I originally thought it was something with the ios 10.3.3 update, so I restored from a backup prior to the update.  Camera worked for 24 hours, and now is black again.  I'm not sure what to do from here.  Contact Apple?  Go to Verizon store and see if it's a device issue? 

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Re: Iphone 7 + camera goes black
Verizon Employee

This is no way to take photos. Help is here. Is there any liquid or physical damage to the device that may be the cause of this? Here's a link to verify: What other tricks have you tried?


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