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none of the on line site tips Verizon offers helps
How exactly is it locked? Please provide more information about your issue. Help us help you.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I'm here to help,Melaine6 . Are you having trouble with the unlock screen on your device? If so what seems to be happening? Or, do you have questions about using your iPhone with a different carrier? If so all of our devices are unlocked. You can find more details here Device Unlocking Policy | About Verizon .