I switched from an I Phone 6 plus to and I Phone 7 plus. Initially all my contacts downloaded automatically. I then went to my old I Phone 6 plus and began deleting all contacts. This in turn deleted all contacts on my new I Phone 7 plus. I backed up my I Phone 6 plus prior to the change on my Itunes. I restored my backup to the new phone. When I went into the contacts, it reverted back to the ones that I had manually set up. How can I keep the backup on the new phone?
We understand the importance of having the correct contacts on your device chdstl. We are happy to further assist. You can get additional information about managing your backup through iTunes here. Have you tried using our Verizon Cloud service http://vz.to/1ORPOnC ? With Verizon Cloud, after your old phone is deactivated, changes will not sync with Verizon Cloud.