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My phone7 is lock on headphone mode and I can't unlock it? Any suggestion
GILSAM5
Member

My phone7 is lock on headphone mode and I can't unlock it? Any suggestion

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Re: My phone7 is lock on headphone mode and I can't unlock it? Any suggestion
vzw_customer_support
Customer Support

Wow GILSAM5 that is an intriguing situation. I can understand the dilemma of having this happen. I know how important it is to be able to use your phone with and without headsets. I would like to ask if you can try the following steps to see if this will remedy the issue. Go to settings> general> reset>Reset network settings. This will not reset any of your applications or contacts. It will only remove your network password. This can be explored more via the following link http://spr.ly/6588DKUpu . Please let me know if this takes care of the issue.

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