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My ring back did not did not transfer to my new iphone
XmRlp4ME
Member
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Re: My ring back did not did not transfer to my new iphone
vzw_customer_support
Customer Support

It's exciting to get a new iPhone, and I apologize for any disappointment that your ring back did not transfer over to the new device, XmRlp4Me. Let me see what's going on and help you to get the ring back issue resolved. To clarify, are you referring to a Ringback tone? If so, when did you purchase the license on your Ringback tone? Here's a link the Ringback tones https://www.verizonwireless.com/support/ringback-tones-faqs/ . When you're at the link, please scroll down to Ringback tone section. I hope this helps. 

 

EdwinW_VZW

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