New phone

[lorilye11]

I just got a new phone and it says no sim. Is this an activation problem?

[vzw_customer_support]

Lorilye11, it's vital your iPhone is fully activated and that you have working service. If not already completed, please reference the link attached on how to remove/reinsert your SIM card. Let us know if anything changes. http://spr.ly/66051BE4T

AlanS_VZW

[bearone21]

depends where you bought it, should have had the sim card installed.