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PASSWORD RESETS
SurferJon069
Member

i AM CONSTANTLY HAVING TO RESET MY PASSWORD ON MY IPHONE 7+.  i CAN'T BELIEVE THIS IS NORMAL.

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Re: PASSWORD RESETS
vzw_customer_support
Customer Support

Surferjon069, I would agree with you that resetting your password on the phone is not common. I want to make sure that we're on the same page. Is this password the lock screen password? Or is this your Apple ID password that is resetting each time? Please provide me with details.

 

KevinR_VZW
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Re: PASSWORD RESETS
bd94s10
Sr. Member

Your phone password? Do you have Touch ID setup? And are you still being required to reset your 4-6 digit password?

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