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Poor service in central NH
geenie
Member

What has happened to VZW service in NH?  Where we once had 4 bars LTE, now barely 1-2. Some place back to 1X and now No Service in many locations. Can't even get SMS out.

We pay A LOT for service that is non-existent. Have to bolster bad service with Wi-Fi calling and end up paying triple: onece for VZW, again for internet access, and again for data charges on VZW Wi-Fi calling.  Have entered a Complaint with FCC.

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Re: Poor service in central NH
vzw_customer_support
Customer Support

It's our priority to provide a seamless network experience and we are concerned to hear that you are experiencing challenges with your service. We would love the opportunity to help you in any way we can. Can you tell us a little more? When did this issue start? 

 

RachelM_VZW

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