I am interested in my order status not updating online for my iphone 7 plus, but more importantly if my order says it will not ship for two months, then I should not pay the current rate for fulfilling my 75% payment because by the time it arrives i will have paid two additional payments on my iphone 6.
Verizon customer service please contact me to help with this.
Getting a new phone is definitely exciting and we absolutely want to ensure that you can keep tabs on your order. What exactly is not updating in terms of your order status? Also, in regards to your 75% payment, this would have been required in order to make your line eligible to upgrade. While we certainly understand your position in regards to future payments, your buyout payment is only required if you wish to have the opportunity to upgrade before you have completed your initial agreement. This would mean that any future device payments would be valid. To avoid this, you would also have the option to purchase a device that is in stock.
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