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Signal problems
Bruno2812
Member

My new iPhone 7 keeps changing from LTE to 3G.  Never had this issue with my iPhone 6.

I've tried to reset network settings, turning off LTE for voice and data leaving data only.

no luck.

My zip code is 02124

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Re: Signal problems
josepht_vzw
Verizon Employee

Bruno Ferreira,
we absolutely understand the need for speed. It's important to us that you're able to stay connected to the blazing fast LTE network. When this happens, are you doing anything specific? How long ago did this start? Please provide details.

JosephT_VZW

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Re: Signal problems
Bruno2812
Member

This started when I got my new Verizon IPhone (last Friday).

it happens frequently a lot of times I'm not even using the phone or data.  It changes from LTE to 1x to 3G.

I've read some threads that imply that the problem is with the advanced LTE network.

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Re: Signal problems
Bruno2812
Member

Some foruns have this suggestion:

"If you are experiencing frequent signal dropouts specifically with the iPhone 7 (where you had no issue prior to upgrading to the iPhone 7), you may wish to call Verizon technical support (ask for tier 2 support) and reference issue tracking number 102095-091716. "

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