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Texting/Messaging Issues
Patmac315
Member

I am having a problem receiving text messages while on WiFi. I will receive iMessages but no regular text messages until I turn off my WiFi and turn on my data. How can I fix this?

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Re: Texting/Messaging Issues
vzw_customer_support
Customer Support

Patmac315, 

 

I'm sorry to hear that you are having trouble with receiving texts while on Wi-Fi! Let's figure out what's causing this, so that you can be confident that you are receiving all your messages no matter what your connection. When did you begin having trouble? Are you having any other issues such as problems with calls or data? 

 

MichelleH_VZW

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