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Unexplained Data Use
BERTWOOD
Member

Data is being used up a little bit at a time on my phone in the middle of the night when it is not being used?  What am I running that would do that????

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Re: Unexplained Data Use
Ann154
MVP MVP
MVP

Do you manually turn off the cellular data connection when you expect to be connected to a Wi-Fi router for extended periods of time? Have you setup your phone to restrict background data to Wi-Fi only? Is Wi-Fi Assist turned off?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Unexplained Data Use
vzw_customer_support
Customer Support

BERTWOOD,

 

It's important your data usage is always accurate. I keep a close eye on my personal data usage as well, so I can relate. I'm here to help. Ann154 asked some great questions. Can you provide these details? Also, have you had any issues with your home Wi-Fi connection? 

 

Juan_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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