Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Why Is My New iPhone 7 Dropping Calls?
RCWATER
Member

Help for Iphone 7. Why does my new Iphone 7 constantly drop calls in areas where mi Iphone 5s worked perfectly? I is there a setting in need to change or is it just almost worthless? Should I go back to my 5s?

Labels (1)
Tags (1)
0 Likes
Re: Why does my new Iphone 7 constantly drop calls in areas where mi Iphone 5s worked perfectly? I is there a setting in need to change or is it just almost worthless? Should I go back to my 5s?
katim_vzw
Verizon Employee
RCWATER,

I like your style in phones. Signal on your 7 should be just as good as the 5S. How long has this been a concern for? What tricks have you tried? What zips are you having troubles in?

KatiM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!


0 Likes
Re: Why does my new Iphone 7 constantly drop calls in areas where mi Iphone 5s worked perfectly? I is there a setting in need to change or is it just almost worthless? Should I go back to my 5s?
SLAB_CITY
Member

I am having dropped calls with my iPhone 7 plus. I am also having long delays with text msgs going through. Sometimes my Family say they did not receive the text! Where is a Verizon tech when you need one!!!

0 Likes