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Why am i not recieving regular txts on my ihpone 7 plus
rusman27
Member

just got a new iphone 7 plus on feb 4th. switching from android to apple. I am getting imessages from another iphone but not receiving regular txts from other ppl

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Re: Why am i not recieving regular txts on my ihpone 7 plus
vzw_customer_support
Customer Support

Upgrading to a phone with a different OS (Operating System) can take some to adjust.

We hope you are enjoying your new phone.

From the Home screen, navigate:  Settings icon > Messages >  Messages icon

Tap the iMessage switch and let us know if it is on or off.


TamaraH_VZW

Follow us on Twitter @VZWSupport

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Re: Why am i not recieving regular txts on my ihpone 7 plus
rusman27
Member

i have been on the phone with tech support and still not sure if anything has been fixed. Waiting for a call back

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Re: Why am i not recieving regular txts on my ihpone 7 plus
vzw_customer_support
Customer Support

Thank you for the update rusman27. We certainly want to make sure everything gets resolved for you. We do see you updated us about being on hold with technical support. Were you able to get the issue addressed?


CandiceH_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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