Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Why are my incoming calls going to message management?

People attempt to call me and the phone does not ring on my end, I purposely do not have voicemail set up, because I do not want it, and my phone just goes to message management.

I am able to send and receive text.

I can make outgoing calls

Do not disturb is turned off

I have reset network settings

I am out of options.

Labels (1)
Re: Why are my incoming calls going to message management?
Customer Support

I want you to be able to receive phone calls, dustyguitars. Let's get this fixed. When did this start? What's the zip code? Do you know if other VZW users are having this issue?


Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!