Why can’t I receive calls and texts
TINATOWN
Newbie

Why can’t I receive calls and texts? everyg is saying it’s either telling them I’m unavailable or goes right to vmail. Help!

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Re: Why can’t I receive calls and texts
jav6
Champion - Level 3

What make/model phone are you having the issue with? Are you able to make calls and send texts? Have you tried talking to Verizon Support at 800-922-0204 or *611?

...Just another VZW customer...trying to offer some assistance...
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Re: Why can’t I receive calls and texts
TINATOWN
Newbie

iPhone 7plus

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Re: Why can’t I receive calls and texts
vzw_customer_support
Customer Service Rep

We want your service to work flawlessly, TINATOWN. Do you know if other Verizon Wireless customers in your local area are having similar issues? I am curious as well as Jav6, are you able to make calls and send texts? What zip code are you located in?

-Chris

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