What make/model phone are you having the issue with? Are you able to make calls and send texts? Have you tried talking to Verizon Support at 800-922-0204 or *611?
We want your service to work flawlessly, TINATOWN. Do you know if other Verizon Wireless customers in your local area are having similar issues? I am curious as well as Jav6, are you able to make calls and send texts? What zip code are you located in?