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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why didn't i receive a confirmation email?
Markys07
Member

i ordered a iPhone 7+ in matte black on 9/9 and i haven't received any confirmation email but when i check my order status the expected ship date is 10/5. Ive also seen people who ordered their phones way after me are receiving them on release date, whats up with that?

Also is there anyway the phone would ship earlier or any way i can speed up the process?

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Re: Why didn't i receive a confirmation email?
vzw_customer_support
Customer Support

We do apologize for the delay! Device ship dates are based off of the model, whether it is the iPhone 7 or iPhone 7 Plus, color and the amount of memory on the device. Colors and memory sizes that are more sought after will have later shipping dates in comparison to colors or sizes that aren't as sought after. I highly recommend keeping an eye on your order for any updates.


HarleyE_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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