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Correct Answer!
Why do my contact name disappear? I do back my contacts up to iCloud. When I search a name, it immediately shows the number and the name disappears. How to I correct this?
Barbiedolljo
Member
‎04-08-2017 12:59 PM

My contact names keep disappearing and I do back up my contacts to iCloud. I can search a name and it will come up and immediately revert to the number and I have to save it as a new contact. How do I fix this.

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Correct Answer!
Re: Why do my contact name disappear? I do back my contacts up to iCloud. When I search a name, it immediately shows the number and the name disappears. How to I correct this?
vzw_customer_support
Customer Support
‎04-10-2017 01:11 PM

Having all your contacts saved by name is essential Barbiedolljo. We don't want you to have to keep adding them back. Are the contact names disappearing on the phone itself? If you go into Contacts, is the list empty?

NicoleB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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