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Why don’t all calls show on the call log
Dukes4
Member

If you look a messages and calls lists why are some calls and messages not listed?

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Re: Why don’t all calls show on the call log
Ann154
Expert
Expert

Calls not answered or connected won't be in the logs. Any messages sent as iMessages won't be in the text log. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Why don’t all calls show on the call log
vzw_customer_support
Customer Support

Sorry to hear about the issues with certain message and calls not showing up in your logs, Dukes4. We definitely want to help figure this out with you. Are you able to see or answer those calls/messages when the initially come through? Are specific contacts or numbers having issues or does this impact all users who text/call you? 

RyanM_VZW

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