Sweets11, we want everyone to be well informed about their order. Are you inquiring about the initial email that should have been sent right after you placed your order or the shipping confirmation?
Sweets11, I definitely understand your concerns as getting those emails are very important to help along the process. Let's get this figured out. Upon ordering the device, you should receive an email with the expected delivery date. The email will go to the email address chosen when upgrading the line. Have you checked your spam box to ensure it has not gone there?