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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
csflowers79
Member

My WiFi button is grayed out and I cannot turn it on. Did all the resets and still nothing.

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Re: WiFi
vzw_customer_support
Customer Support

I'm sorry that your WiFi button is grayed out, csflowers79. No worries, we will resolve this issue for you. When did this issue start?
What is your phone model?
Does the WiFi button go back to normal if you power your phone off for 30 seconds and then power it on?

 

AntonioC_VZW

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