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cannot send pic messages

lately, i have not been able to send pic messages. if i try to send someone a pic, they receive the icon that says tap to download. if you try tapping it, nothing happens. the pic never downloads.

Re: cannot send pic messages
Customer Support



We're sorry to learn that you're having some trouble getting your picture messages to go through. Let's gather some additional information to help us determine what's going on. When did you begin having this issue? Are the pictures you're sending ones that were taken with your device? When you send a picture message to your own number, are you able to receive it and view the picture?