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deactivated iphone 7 is locked and no passcodes are working
Goose7
Member
‎04-26-2021 01:21 PM

Hi!

 

We have an iphone 7 that is currently deactivated.  We used it for a while but then upgraded.  We are looking to reactivate it for our son, but none of the possible passcodes to get in are working.  Am I missing a step?  Is there a fix?  

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Correct Answer!
Re: deactivated iphone 7 is locked and no passcodes are working
vzw_customer_support
Customer Support
‎04-28-2021 01:26 PM

Hey there! I know how annoying it can be trying to remember an old password. Here is a link that will help further. https://support.apple.com/en-us/HT204306 Does this help? VCarter_VZW

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