how to change my unlimited plans to limited data plans

[bblainee]

im looking to lower my bills a little and change my unlimited to limited data. when i go to change my plans online it only shows me unlimited plans is there anyway around this?

[rcschnoor]

When I go online to manage my account I see the following:

I then click on explore plans to get the following:

I don't seem to have any problems finding limited data plans.

I then click on Modify my current plan to get the following:

[vzw_customer_support]

I am a consumer myself so I understand that saving every penny counts. I am sorry to hear that you are not able to change your plan. You have reached the right person to help you. I will send you a private message, so I can better assist you.  AmberF_VZW

[vzw_customer_support]

Ensuring you have the plan that meets your needs is vital and we want to assist you with modifying your plan. Can you please go to Facebook or Twitter and send us a Private Message/DM, so we can assist you with this matter? LisaL_VZW