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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iPhone 7 4G issue
rimbp
Newbie

I have enabled Cellular Data. Verizon Sim on iPhone 7 shows 3G and sometimes goes to 1X. It does not show 4G even I choose LTE from Cellular Data Options-->Voice&Data-->LTE. Any suggestions.

I did a network reset, all reset, restarted phone, reinserted SIM. It did not help.

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Re: iPhone 7 4G issue
vzw_customer_support
Customer Support

We know it's important to have a working device. Let's get to the bottom of this. When did the issue start? What is the model number for your device? This information can be found on the back of the phone. *Rebecca

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Re: iPhone 7 4G issue
rimbp
Newbie

This issue came when I have started to get Verizon Service. Previously, I used T-mobile, which was supporting 4G LTE on my phone. The model number of the device is A1660.

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Re: iPhone 7 4G issue
vzw_customer_support
Customer Support

Thank you for that information rimbp. Do you have any trouble with messages or calls on your phone since bringing the device over? What software version are you running on your iPhone 7? -Candice

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