Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
iPhone 7 4G issue
rimbp
Member

I have enabled Cellular Data. Verizon Sim on iPhone 7 shows 3G and sometimes goes to 1X. It does not show 4G even I choose LTE from Cellular Data Options-->Voice&Data-->LTE. Any suggestions.

I did a network reset, all reset, restarted phone, reinserted SIM. It did not help.

0 Likes
Re: iPhone 7 4G issue
vzw_customer_support
Customer Support

We know it's important to have a working device. Let's get to the bottom of this. When did the issue start? What is the model number for your device? This information can be found on the back of the phone. *Rebecca

0 Likes
Re: iPhone 7 4G issue
rimbp
Member

This issue came when I have started to get Verizon Service. Previously, I used T-mobile, which was supporting 4G LTE on my phone. The model number of the device is A1660.

0 Likes
Re: iPhone 7 4G issue
vzw_customer_support
Customer Support

Thank you for that information rimbp. Do you have any trouble with messages or calls on your phone since bringing the device over? What software version are you running on your iPhone 7? -Candice

0 Likes