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iPhone 7 occasionally won’t pick up service
garretv
Member

I have an iPhone 7 that’s maybe 4 or 5 months old. Recently, at completely random times for no explanation it will only get one bar of service and my 4g internet doesn’t work either even though it still says LTE next to the single service bar; top left of my screen. I’ve tried turning it off for a minute didn’t help, idk what to do at this point any sort of assistance or even speculation would be much appreciated. Thank you, btw my friends that use Verizon have not had any issues

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Re: iPhone 7 occasionally won’t pick up service
vzw_customer_support
Customer Support

What is the model number of your device? Have you attempted powering off your device, removing the SIM card, replacing the SIM card, and powering it back on? If not, please try that and let us know if that helps.

 

FranciscoP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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