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iPhone 7 plus delivery
BRASTE34
Member

I went in store and they did not get any iPhone 7 plus' in so they helped me order on online on 9/16. The order shows it is still processing and the expected delivery/shipping date is 10/26. I have not received any confirmation email like everyone else has. When can I expect to get my phone? Or even a confirmation email?

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Re: iPhone 7 plus delivery
stever_vzw
Verizon Employee

It is important to us that you receive your new phone as soon as possible, BRASTAE34 and we want nothing more than to review the account or answers.

In order for us to go over details, we will need the opportunity to to review the account. Please contact us Contact Us | Verizon Wireless  via our social media, chat or customer care representatives (1800 922 0204) for an update on the delivery. We look forward to hearing form you and I want to thank you for being the best part of Verizon.

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Re: iPhone 7 plus delivery
FERGBOY3471
Novice

Not sure what's going on with that... I ordered my JB plus on 9/10  and got confirmation email shortly after 10am and got ship date of 11/23 and still processing .. what phone did you order?

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Re: iPhone 7 plus delivery
BRASTE34
Member

I got the matte black

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Re: iPhone 7 plus delivery
FERGBOY3471
Novice

Ok.. the matte black will come quicker then the jet black ones .. I should have went with the black

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Re: iPhone 7 plus delivery
anthonyc_vzw
Verizon Employee

We're going to get to the bottom of this and find a solution, BRASTE34. I just sent you a private message. I appreciate the opportunity to review this in more detail.

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Re: iPhone 7 plus delivery
STEFOW58
Novice

While I understand the IPhone 7 Plus JB phones are in high demand, I ordered my phone on 14 Sept. and to-date I still have a delivery of 23 Nov. I can't believe Apple wasn't more prepared for these orders.

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Re: iPhone 7 plus delivery
cheermom13
Member

Has anyone received their phones yet???

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Re: iPhone 7 plus delivery
BRASTE34
Member

I received mine Monday. only because I cancelled my original order and ordered the 256gb matte black. i got it within 4 days only because Verizon uses UPS for shipping sevice which is terrible.

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Re: iPhone 7 plus delivery
STEFOW58
Novice

At this point cheermom13, I have not received mine. Still due 11/23 when ordered Verizon online 9/14.

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