iPhone 7 plus hissing sound.
MIGAGU32
Enthusiast - Level 2

I just got my iPhone 7 plus and i have notice that it is making a hissing sound. its really annoying that we are paying a lot of money for a phone that is making a hissing sound. how long is it going to take to get it replaced?

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Re: iPhone 7 plus hissing sound.
vzw_customer_support
Customer Service Rep

It's concerning to hear that you are having this sort of issue with your device. With the hissing sound, is it only making this sound when on a specific application or is it when ever the speaker is utilized?


HarleyE_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: iPhone 7 plus hissing sound.
MIGAGU32
Enthusiast - Level 2

the sound is not coming from the speaker its coming from the back of the phone where the apple logo is. it gets loud when i am downloading an app or watching a video even just scrolling a web page.

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Re: iPhone 7 plus hissing sound.
AMALDO514
Newbie
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Re: iPhone 7 plus hissing sound.
Core2
Specialist - Level 1

Someone left the snake in the Apple.

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Re: iPhone 7 plus hissing sound.
TRUPHA86
Newbie

I have the same issue with both my iPhone 7 pluses. My roommate has the regular att iPhone 7 and that one doesnt make any hissing noise unlike the Verizon version.

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Re: iPhone 7 plus hissing sound.
amberk_vzw
Verizon Employee
TRUPHA86-

Getting new phones should always be exciting, I'm so sorry to read that you are having some issues with your new phones. Let's get to the bottom of this right away. Where is the hissing noise coming from? Do you notice the noise happening (in a particular app, on a phone call, etc)?

AmberK_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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