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iPhone 7S goes to voicemail after only 2 or 3 rings
Bumper7171
Member

Can the number of rings be increased before a caller is sent to voicemail?

3 is pretty quick if you arent near the phone.

 

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Correct Answers
Re: iPhone 7S goes to voicemail after only 2 or 3 rings
Ann154
MVP MVP
MVP

The time before a call is sent to voicemail is set at 30 seconds at the system level for all calls and customers and can't be changed. Sometimes a different ringtone can help to alert you of the incoming call. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: iPhone 7S goes to voicemail after only 2 or 3 rings
Ann154
MVP MVP
MVP

The time before a call is sent to voicemail is set at 30 seconds at the system level for all calls and customers and can't be changed. Sometimes a different ringtone can help to alert you of the incoming call. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: iPhone 7S goes to voicemail after only 2 or 3 rings
Bumper7171
Member

Thanks for the response.

Guess I'll try another ringtone.

But really seems odd that it cant be changed. Kind of a joke really.

 

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Re: iPhone 7S goes to voicemail after only 2 or 3 rings
vzw_customer_support
Customer Support

Thanks for reaching out to us Bumper7171. Actually, the amount of time it takes for voicemail to pick up is  a set amount and we are unable to change it. Can we answer any other questions for you today? RosanneM_VZW

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