Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
iPhone is disabled
Mwood63
Member

I think my mom has locked up her phone

0 Likes
Re: iPhone is disabled
mama23dogs
Sr. Leader

That's nothing to do with your service provider. Screen lock is an Apple security feature.  To fix:  https://support.apple.com/en-us/HT204306

 

0 Likes
Re: iPhone is disabled
vzw_customer_support
Customer Support

Mwood63, we certainly want to ensure that your mom is able to use her phone. Help is here. What happens when you try to use the phone? Please provide additional details. We're here to help. 

 

LorenzoP_VZW

0 Likes