I've never been happy with the sound quality. People have always complained that they can't hear me very well because I sound like I'm talking in a drum and/or my voice cuts in/out. The problem seems to be getting worse.
I checked the front and back microphones and they seem to be working ok.
Being able to hear and be heard on your device is a must. We're here to help. Please reference the following link and test. What happens? https://www.verizonwireless.com/support/knowledge-base-54628/
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!