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iphone 7+ disabled itself
lkotner
Member

my iphone 7+ disabled itself and there is just a weird woman's voice reading off information if I try to put in my passcode which it will not take and it will not take my fingerprint either. I can't use the phone, texts or any of the features of the phone.  the phone is locked and will not take my passcode.

 

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Re: iphone 7+ disabled itself
vzw_customer_support
Customer Support

Hello, lkotner. It's concerning to hear your device has disabled itself, and we are here to investigate. To clarify, were you updating your device when this happened? CourtneyM_VZW

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