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my iphone 7 will not power on. it is stuck on the white screen with the apple logo
deanna0623
Member

my iphone 7 is fully charged, stuck on the white screen with the apple logo

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Re: my iphone 7 will not power on. it is stuck on the white screen with the apple logo
vzw_customer_support
Customer Support

deanna0623, we want to get to the bottom of this with you to make sure that everything is in order for your phone. Are you able to hold down the power button and the volume down button to power off the phone? JoseL_VZW

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