$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
deanna0623, we want to get to the bottom of this with you to make sure that everything is in order for your phone. Are you able to hold down the power button and the volume down button to power off the phone? JoseL_VZW