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my voice sounds scratchy, cuts in and out iPhone 7 plus
Photoman1953
Member

when making a call, many listeners tell me my voice cuts in and out and they can't hear me.  This is a persistent problem.  Case is not an issue.  and all my software is up to date.  Seems like a hardware  problem to me.  What can I do?

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Re: my voice sounds scratchy, cuts in and out iPhone 7 plus
juand_vzw
Verizon Employee
Photoman1953,


Thank you for bringing this to our attention. It's important your calls are always crystal clear! I'll be happy to get this fixed for you. Any liquid or physical damage? Does this happen in one location or everywhere?

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