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new bill
rhenonsannar
Member

i spent 46 minutes today with one of your associates changing my plan and she assured me my new bill would be $317.55 and now i receive the new bill and it's $8 more. WHY??? I have been with Verizon 21 years and you're trying to mess me over!! what's the deal???

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Re: new bill
boringusername
Sr. Member

Seriously over $8? Anyway your bill is itemized so it should be easy to figure out whre the $8 is coming from. Do that first then come back before complaining.

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Re: new bill
glitchedpixel
Sr. Member

A next bill summary and the actual bill are two separate things. It's also called estimated taxes and surcharges for a reason. Wait till the bill prints on a fresh billing cycle.

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