Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
order status on iphone 7 plus

I placed an order on 11/21 for an iphone 7 plus 128gb in the regular black. At that time it said it would ship by 11/23 which is today. Now the website says not shipping till 12/5 if you try to place an order.  I called on the phone this morning and the automated system still said it is supposed to ship by 11/23. I have my doubts though. Is there any way to confirm I won't be waiting to 12/5 now for this to ship?  My order number still says processing and pre-order etc.. The order number I got is [Removed]

Thank You,


personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

Labels (1)
Re: order status on iphone 7 plus
Customer Support


We understnad the excitment of getting a new phone. Let's look at the details. I’ve sent you a private message here in the forum. Please check your inbox at to discuss further details about your concern.

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!