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pin not worlking
rico6
Member

how can i rest my pin it wont let me get on my phone

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Re: pin not worlking
Tigerstep
Sr. Member

If you're talking about the locksreen pin, a factory reset. Verizon can't do anything if someone forgets their own security.

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Re: pin not worlking
vzw_customer_support
Customer Support

Oh no, Rico6! I'm sorry that you are having a hard time with your PIN. To confirm, is this the PIN that you need to unlock your phone?

 

ErinW_VZW

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