can't get into my verizon app. won't accept my pin numbers. how do i find out what it is?
catgirl1,
I'm sorry to hear that you are having trouble accessing My Verizon! I'd love to point you in the right direction, so you can gain access to your account. You can reset your My Verizon password here: http://spr.ly/66031ikXW Once your password is reset, you can sign in and update your account PIN by following the instructions here: http://spr.ly/66041ikXo under "How can I create or change my account PIN online?" Please keep us posted, and let us know if you are able to log into your account, as we want to be sure you have access to your information.
MichelleH_VZW
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