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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!

If my phone is up for an upgrade is there any way I can upgrade it without having to be charged anything?

Re: upgrade
Sr. Member

All carriers charge upgrade fees. If you upgrade online, the cost is cut in half. The only way not to be charged an upgrade fee is if you bought an unlocked phone outright and popped in your old sim card.

Re: upgrade
Customer Support

numbersix1, how exciting that you're looking to upgrade your phone with us. We know the importance of having all the information regarding expected charges to help in your decision-making. Here's a link that provides detailed information regarding the charges associated with upgrading as well as our Device Payment upgrade information: TanishaS_VZW