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Broken iPhone8s
Bahuelsing
Member

My husband broke the screen bad on a bike fall.  Its on but it has rainbow streaks across it.  Cant type in the password to open it.  Should we turn it off.  Is it repairable?  I have insurance.  How much will they pay?

 

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Re: Broken iPhone8s
mama23dogs
Sr. Leader

If you contact Asurion, they replace the phone, and you Send the broken one.

Asurion claims 

You will be charged a deductible on your next bill

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Re: Broken iPhone8s
vzw_customer_support
Customer Support

I am sorry to hear about the crash as I know that feeling well. I would like to clarify that the deductible is paid directly to Asurion upon filing the claim. It would be best to visit http://www.phoneclaim.com/verizon or call 888-881-2622. YaleK_VZW

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