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Call from Verizon
jbfan74
Member
‎11-06-2019 07:25 AM

I received a call from Carollton GA stating my verizon account was being suspended.  

Anyone else?

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Correct Answer!
Re: Call from Verizon
vzw_customer_support
Customer Support
‎11-08-2019 07:47 AM

Hello jbfan74,

 

I would be concerned too if I received an unexpected call like this. Our customer service number is 800-922-0204. If your account should become suspended, we do not call out to you to inform you of this. Instead, you will learn the line is suspended when you attempt to place a call and it routes you to our Financial Services team. This is to prevent the confusion of fraudulent calls. When ever you receive a suspicious call from anyone (your bank, your cable company, etc), we always recommend hanging up and calling their official contact number separately. Does this all make sense?

 

ChristopherM_VZW

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