Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Call from Verizon
jbfan74
Member
‎11-06-2019 07:25 AM

I received a call from Carollton GA stating my verizon account was being suspended.  

Anyone else?

0 Likes
1 Reply
Correct Answer!
Re: Call from Verizon
vzw_customer_support
Customer Support
‎11-08-2019 07:47 AM

Hello jbfan74,

 

I would be concerned too if I received an unexpected call like this. Our customer service number is 800-922-0204. If your account should become suspended, we do not call out to you to inform you of this. Instead, you will learn the line is suspended when you attempt to place a call and it routes you to our Financial Services team. This is to prevent the confusion of fraudulent calls. When ever you receive a suspicious call from anyone (your bank, your cable company, etc), we always recommend hanging up and calling their official contact number separately. Does this all make sense?

 

ChristopherM_VZW

0 Likes