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Caller ID
topster
Member

When I call other people, my information that shows up on their caller ID is wrong. My "name" is a bunch of letters and #s, but my phone # is correct. People do not pick up phone because the name is screwed up. It happens on all other devices I call.

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Re: Caller ID
topster
Member

Think I found answer in "share settings. Changed name there to correct 1 and must wait 72 hrs to have change effected.

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Re: Caller ID
vzw_customer_support
Customer Support

Awesome, topster! Great job on finding those settings. You can also change your share name ID in My Verizon. Here is a link on how to change your share name ID. https://myvpostpay.verizonwireless.com/ui/acct/ao/shareName

 

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