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Cellular data not working!
tmarcus0_
Member

i have an iPhone 8 on my plan. The mobile data, cellular data, is not working. It appears to be on, showing the bars and within my settings it is ON. My phone is not on airplane mode. I can send “Text Messages” I haven’t tried calling out yet. But my data is not working. I’ve tried shutting it off multiple times, I’ve tried removing the SIM Card and putting it back in. Any help or advice would be great. Thanks.

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Re: Cellular data not working!
vzw_customer_support
Customer Support

We know it's important to have the best service available to you. We are here to help. When did this issue start?

*Rebecca

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Re: Cellular data not working!
tmarcus0_
Member

The issue started just yesterday morning. When looking on MyVerizon it shows I have data but it hasn’t been used so far, because of the issue. I’m unsure what may be wrong.

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Re: Cellular data not working!
vzw_customer_support
Customer Support

We want to look into this further. Please send us a Private Note, so we can better assist.  

*Rebecca

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