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Dead zones in my home in auburn twp. ohio
marydale12
Member

For the last few months we have dead zones in our home in Auburn Twp. Ohio.  It is getting worse.  Nothing has changed in our house.  Why is this happening?  Is there a problem with a tower?

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Re: Dead zones in my home in auburn twp. ohio
vzw_customer_support
Customer Support

Hi, marydale12! Service indoors can be a bit tricky as no wireless carrier can guarantee service indoors due to factors outside of our control. I understand you haven't made any changes to your home. Let's investigate further into this for you. Just to clarify, are all services affected? Does the problem persist outdoors? What do you see as a signal while you're at home?  -Kia

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